Frequently Asked Questions
What types of services do you offer?
We provide a range of non-medical support services focused on enhancing senior home safety. Our offerings include home safety inspections, personalized safety assessments, and ongoing support to help seniors maintain independence.
Are your services medical in nature?
No, our services are preventative and supportive, emphasizing awareness, observation, and communication. We do not provide medical care or emergency response.
How often should I schedule a safety inspection?
The frequency of safety inspections depends on individual needs and circumstances. Typically, we recommend scheduling an assessment at least once a year or whenever significant changes occur in the home environment.
Are your services covered by insurance?
Since our services are non-medical and preventative, they are generally not covered by health insurance plans. However, some homeowners’ policies may offer coverage for home modifications or safety assessments.
How can I request your services?
You can contact us through our website or by phone to schedule an appointment or request additional information. Our team is available to assist you with any inquiries.
Is there any preparation needed before a safety assessment?
We recommend ensuring that all areas of the home are accessible and that any specific concerns or questions are noted beforehand. Our team will guide you through any necessary preparations during the appointment.
Do you serve all geographic locations?
Our services are primarily available within the designated service areas. Please contact us to confirm if we operate in your location. Rates may vary depending on travel time and will be disclosed in advance.
What measures do you take to ensure client confidentiality?
We adhere to strict privacy policies to protect all client information. All assessments and communications are handled with the utmost confidentiality and professionalism.
Can family members be involved in the assessment process?
Absolutely. We encourage family involvement to ensure everyone is informed and comfortable with the safety measures implemented.
How do I get started with your services?
Simply reach out to us via our contact page or phone call. We will arrange a consultation to discuss your needs and develop a tailored safety plan.
How long do the Check-In visits last?
Check-In visits are approximately 30 minutes. Additional time can be requested


